Newsletters & Articles


The microskills™ Newsletter is sent regularly to subscribers all over the world.

It provides updates on the uses of microskills™ and snippets of interest based upon the various services of the Tim Russell Group.

There are several thousand recipients globally and membership is free.

To subscribe contact us at

The University Newsletter (Customer Service and Higher Education) is an occasional newsletter specifically targeted at universities that are becoming more commercial in their approach to students.

To subscribe contact us at



We occasionally write articles for journals and newspapers.

Copies of recently published ones are attached: